Measuring the Success of Organization Development
Measuring the Success of Organization Development joins the concepts of organisational development (OD), and measurement and evaluation, and demonstrates how to apply the ROI Methodology to OD interventions. This book contains examples with real challenges and real answers. The goal is to help today’s professional align interventions with what is important, to conduct diagnostics and needs assessments with the end in mind, and to use a simple 10-step model to showcase results.
By Patricia Pulliam Phillips, Jack J. Phillips & Lizette Zuniga