The Bottomline on ROI: Benefits and Barriers to Measuring Learning, Performance Improvement and Human Resources Programs – Second Edition
By Patricia Pulliam Phillips, with a Foreword by Jack Phillips
If you want a credible approach to show the value of your programmes, including the ROI, or area trying to figure out how to incorporate a measurement process within your organisation, The Bottomline on ROI is for you. World-renowned expert Patti Phillips will help you make sense of the ROI Methodology and show you how to connect programmes, processes and projects to results in a clear, precise and logical way that will satisfy even the most demanding C-Suite executives.